Terms of Service

Code of Conduct 

City Community Tennis aims to provide a safe, inclusive and accessible sporting environment for the benefit of players and staff. We aim to provide for the health, welfare and well-being of players and supporters at all times. Aggressive and abusive behaviour will not be tolerated. Our coaching team and office staff are here to help not to be hurt.

All players, coaches, officials, parents, supporters and staff have a responsibility at all times when playing at or representing City Community Tennis and City Community Tennis to conduct themselves in an appropriate and professional manner, consistent with the code of conduct below in order to preserve the image and integrity of tennis in Australia. Abusive language, aggressive behaviour or bullying will not be tolerated.

City Community Tennis Members, Players, Parents, Supporters and Staff will:

• Respect the rights, dignity and worth of every player regardless of their gender, age, ability, cultural background or religion.
• Be fair, considerate and honest in all dealings with players.
• Never condone rule violations, rough play or the use of prohibited substances.
• Display consistently high standards of positive behaviour and appearance and not use abusive language.
• Consider the safety and well-being of fellow players and staff at all times.
• Ensure activities are adapted to suit the age, ability and maturity of those taking part.
• Promote fair play and participation and not a ‘win at all costs’ approach.
• Hold the appropriate qualifications for their position and provide quality supervision and instruction.
• Always respect the official’s decision and support them to carry out their role.
• Follow all guidelines of governing tennis bodies, Tennis NSW and Tennis Australia, of which we are an Affiliate.
• Respect the policies and practices of Tennis NSW and Tennis Australia.
• Demonstrate a high degree of individual responsibility and professionalism, especially when dealing with persons under 18 years of age.

This policy aims to ensure our core values, good reputation and positive behaviours and attitudes are maintained. It assists us in ensuring that every person involved in our sport is treated with respect and dignity, and is safe and protected from abuse. This policy also ensures that everyone involved in our sport is aware of his or her legal and ethical rights and responsibilities. This policy also reflects our support and implementation of the sport industry principles and values of fairness, respect, responsibility and safety as outlined in “The Essence of Australian Sport” as drafted by the Australian Sports Commission. 

We maintain additional procedures that support our commitment to eliminating discrimination, harassment, child abuse and other forms of inappropriate behaviour from our sport. As part of this commitment, City Community Tennis will take disciplinary action against any person or organisation bound by this policy if they breach it.

This policy applies to anyone below, whether they are in a paid or unpaid/voluntary capacity:

• Employees and Volunteers.
• Coaches and Assistant Coaches.
• Referees, umpires and other officials.
• Players and Members, including life members.
• Member associations.
• Parents, guardians, spectators and sponsors to the full extent that is possible.
• Affiliated clubs and associated organisations.
• Peak associations and the national body.
• Any other person or organisation that is a member of or affiliated to City Community Tennis and will continue to apply to a person even after they have stopped their association or employment with City Community Tennis if disciplinary action, relating to an allegation of child abuse against that person, has commenced.

City Community Tennis and affiliated organisations are bound by this policy and have a responsibility to:

• Adopt, implement and comply with this policy.
• Publish, distribute and otherwise promote this policy and the consequences for breaching it.
• Promote appropriate standards of conduct at all times.
• Promptly deal with any breaches of or complaints made under this policy in an impartial, sensitive, fair, timely and confidential manner.
• Apply this policy consistently without fear or favour.
• Recognise and enforce any penalty imposed under this policy.
• Ensure that a copy of this policy is available or accessible to the persons to whom this policy applies.
• Appoint or have access to appropriately trained people to receive and handle complaints and allegations and display the names and contact details in a way that is readily accessible.
• Monitor and review this policy at least annually.

Individuals bound by this policy are responsible for:

• Making themselves aware of the policy and complying with the standards of conduct outlined in this policy.
• Complying with all other requirements of this policy.
• Co-operating in providing a discrimination, child abuse and harassment free sporting environment.
• Understanding the possible consequences of breaching this policy.